Betreff: Joy Division box set "+-"
Datum: Mittwoch, 8. Dezember 2010
Von: "customerservice@warnerartists.net" <customerservice@warnerartists.net>
An:
Dear Customer
We are the distribution company responsible for fulfilling orders from
the Rhino Records UK webstore,
www.rhino.co.uk.
Warner Music Group / Rhino Records UK send stock/products to our factory
and we process these orders on their behalf when something is purchased
from the store.
This week we have experienced a processing error which has resulted in
us accidently sending a number of STANDARD box sets to people who have
ordered the DELUXE. This was a human error at our end and we sincerely
apologise for any inconvenience this has caused.
We are currently in the process of rectifying this situation.
If you ordered a DELUXE box-set but received a STANDARD edition, you
will soon receive the elements required to "deluxe" your box.
We can confirm that your deluxe version was not sent out to anyone else
- your originally allocated box set is here in our warehouse. We are
subsequently going to send you...
1 x Peter Saville art piece
2 x Promo CDS
1 x Replacement cardboard insert numbered 1-500.
Other than the aforementioned elements, the box sets are exactly the
same, thus your standard box will now be deluxe.
Thank you for purchasing the Joy Division box set "+-" and once again
please accept our sincere apologies for this error.